FAQ / Support

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Frequently asked questions

Since our services don't provide refunds, we instead guarantee to ensure that you will get the service you paid. Pips Protection is only for Premium Paid Members and not Free Members. Pips Alert provides you with our 30 Days Pips protections. If we don't deliver 500 pips minimum net in 30 days we will extend your package until we reach target goal. That is how much we trust our services to you!

You're not under any contract or obligation! Feel free to cancel your membership anytime, this can be done simply by - Go to settings - Subscription - Select service & cancel You can also contact customer support, to avoid charge for the following month of your subscription, you must cancel before the recurring date. For an example, if your subscription date is the 16th of every month, you must cancel before the 15th. Please feel free to contact us with questions regarding billing.

Your package will last for 30 calendar days after you made the payment and or 3-month depending on selection. If you joined through the 14 week paid trial, then your membership lasts for the 14 days, if not candled; then you get an additional 30 days added in.

Yes! We don't have a limit cap on your personal accounts, feel free to enter the signals on your various accounts and broker. We only ask that you don't share our signals, simply refer your friend to our services :) & also earn some money for sending them our way!

We have no limits or minimum. You can trade on a $50 account using cents account and up to whatever pleases you. Keep in mind to use lot size management on your account, that is all we recommend. On average our clients have $5,000 account size and other bigger investors with $150,000 to $250,000.

It takes only a few minutes, but if payment is still pending it might take 24 hours to start getting signals on market business hours. If you used an eCheck payment, it might take up to 5 business days. After you have made a payment and our team has gotten you setup, you will start getting signals when we send them out next.

Yes, our signals can be entered directly on your MT4 or MT5 platform. As long as you can trade currencies or commodities like EUR/USD...Gold, you will be good to go. For example, we would signal buy XXX/XXX pair @ this price, then we provide take profits, early exits and etc. In other words, your not limited to using a specific broker.

We don't provide a guaranteed ROI, our signals are used as tools to assist you in finding setups in the Forex market. The ROI will depend on your own trading strategy, management, and etc.

Our average signals are held for 24 hours and at times we have 48-hour hold. Some of the long-term groups do hold trades for even over a week. Also strongly keep in mind the signals are used as analysis tools, some traders scalp the market or hold long-term. The trading depends on your strategy and management.

Depending on your membership package we will send from 3-7 signals daily per group.

Our team understands how busy you can get and work around various times. That is why we drop signals during the London and New York trading session. London -> 3am-6am EST US / New York -> 6am-3pm EST

You can pay using your credit/debit card and or use PayPal.

Yes we do! You can enroll directly online for free at this URL: https://course.pipsalert.com/p/maximum-roi-on-forex-signals-core-foundations

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